Privacy Policy

1. Introduction

At BridgeLink, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This policy applies to information we collect when you use our website, engage with our services including social media marketing, website design, website development, and SEO services, or when you otherwise interact with us.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username, title.
• Contact Data: includes billing address, email address, telephone numbers.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system and platform.
• Usage Data: includes information about how you use our website and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties.

We do not collect any Special Categories of Personal Data about you (this includes details about your race, ethnicity, religious beliefs, sexual orientation, political opinions, and health data).

3. How We Collect Your Data

We use different methods to collect data from and about you including through:

• Direct interactions: You may provide us with your personal data when filling in forms, corresponding with us, requesting our services, or providing feedback.
• Automated technologies: As you interact with our website, we may automatically collect Technical Data about your browsing actions and patterns. We collect this data using cookies and similar technologies.
• Third parties: We may receive personal data about you from various third parties such as analytics providers and advertising networks.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and manage our services to you
• To respond to your inquiries and fulfill your requests
• To send administrative information
• To personalize your experience
• To improve our website and services
• To send marketing communications
• To comply with legal obligations

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

You can exercise any of these rights by contacting us using the details provided below.

8. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

10. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@bridgelink.com
Phone: 254798014749
Address: Nairobi, Kenya